Shipping and Delivery

Shipping Policy

All orders are processed within 10 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

NOTE: We are not responsible for shipping carrier delays.

 

Packaging

Ships in a Cardboard Box
Large stretched or framed artworks are shipped flat in a sturdy, well-protected cardboard box. Each piece is carefully supported with protective layers to ensure a safe journey to your home.

Ships in a Crate
For extra-large artworks, we use custom-built wooden crates designed specifically for international art transport. Inside, the painting is secured with professional packaging materials that keep it firmly in place during travel.

Delivery Time

Creation time: 10–14 days (each painting is hand-painted and unique).

Shipping time: 5–7 business days via FedEx or DHL.

Free worldwide shipping is included in the price.

Delivery & Insurance

We ship worldwide using trusted couriers such as FedEx, DHL, and TNT.

All artworks are fully insured during transit.

Shipping costs are included in the artwork price — no hidden fees.

Additional Notes

We can deliver directly to you or to another recipient (perfect for gifts).

If you order several artworks, they may be shipped together when possible.

Customs duties may apply depending on your country (not included in price).

 

24/7 Friendly
Support

Free Shipping

Secure Online
Payment

Money-back

guarantee

Is it free shipping?

Yes! Free worldwide shipping is included in the price.

How long does it take to receive my order?

Orders will be processed within 10-14 business days (Monday to Friday, excluding holidays).

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address:
USA: FedEx, DHL
China: DHL, SF Express
Hong Kong SAR: Local Express Courier, SF Express
Macau SAR: SF Express
Japan: FedEx, Sagawa, Yamato
Korea: FedEx, Lotte
Singapore: FedEx, Crane

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.
 

Contact Us

Email:

arko.paintings@gmail.com

Thanks for contacting us. We'll get back to you as soon as possible.